Terms and Conditions
Terms & Conditions
House Rules & Guidelines:
- ID PROOF – As per the directive given by the Government of India, all individuals to produce proper proof of identification upon check-in. Valid Identification documents include -> Passport, Voters ID card, Driver’s License, Aadhar Card (School ID proofs, College ID proofs, Company ID proofs, Organizational ID cards, Airline ID cards will not be considered). Documents MUST include a photograph. All Foreign Nationals MUST COMPULSORILY produce a Passport with valid VISA.
- CHECK IN TIME: Check – In at 02:00 pm & Check – Out at 12:00 Noon.
- SWIMMING POOL: Guests are requested to shower mandatorily before entering the swimming pool. Proper swimming costumes are mandatory. Clothes are Nylon, Lycra & Spandex.
- Children who are not toilet trained should be worn with swim diapers (Normal diapers are not allowed).
- Lap pool is meant for professional swimmers and wearing a swimming cap is mandatory in lap pool. Wearing swimming cap is mandatory in indoor pool.
- TENNIS COURT/ BADMINTON COURT / SQUASH COURT / BASKETBALL COURT: Guests are requested to wear non marking shoes mandatorily while playing.
- Avoid using pointed Sandals / shoes. Non marking shoes are mandatory while playing.
- Tennis court will be available only with prior booking and guests are advised to call the spa reception for court booking.
- Guests are requested to switch off the lights after usage.
- Rackets will be provided from the spa reception and guests are requested to return the same after usage.
- GYMNASIUM: Gym users must be properly attired in standard workout clothes i.e. Tank tops, T-shirts, shorts, leotards with running or cross training shoes (not used outside the gym) while in exercise area. Swimsuits, JEANS and street clothes & shoes are NOT ALLOWED. Shirts and shorts must be worn at all times. It is mandatory to wear appropriate sport shoes and clothing.
- Persons under 16 year are not allowed to use the gym facilities.
- Use of facilities and equipment at your own risk. All gym users are advised to seek medical consultation and clearance before embarking on any exercise programs.
- We request your support as we strive to maintain the highest standards of health and hygiene, while offering an authentic and memorable experience for you and your loved ones. Thank you for your understanding and patronage.